Effective Date: May 10, 2026
Halifax Systems, Inc. (“Halifax Systems”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our mobile applications, software products, and related services (collectively, the “Services”). Please read this policy carefully. If you do not agree with its terms, please discontinue use of our Services.
1. Information We Collect
Information You Provide
- Account Information: When you register for an account, we collect your name, email address, username, and password.
- Profile Information: Any additional information you choose to add to your profile, such as a profile photo, job title, or organization name.
- Payment Information: If you purchase a subscription or product, payment details are processed by our third-party payment processors. We do not store full credit card numbers.
- Communications: When you contact our support team or submit feedback, we collect the content of your messages and any attachments.
- User-Generated Content: Any data, files, or content you upload, create, or store within our Services.
Information Collected Automatically
- Usage Data: Features you access, actions you take, session duration, and interaction patterns within the app.
- Device Information: Device type, operating system and version, unique device identifiers, and mobile network information.
- Log Data: IP address, timestamps, app version, crash reports, and diagnostic data.
- Analytics: Aggregate usage statistics to help us understand how our Services are used and where to focus improvements.
App Permissions
Our mobile applications may request access to certain device features. We only request permissions necessary for the functionality you use. You can manage these permissions at any time through your device settings. Permissions may include camera, microphone, photo library, notifications, and location (where applicable).
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our Services
- Process transactions and send related information including purchase confirmations and invoices
- Create and manage your account
- Send administrative communications such as security alerts, software updates, and support messages
- Respond to your comments and questions and provide customer support
- Analyze usage patterns to improve our Services and develop new features
- Monitor for and prevent fraudulent, unauthorized, or illegal activity
- Comply with legal obligations
- Send marketing and promotional communications (you may opt out at any time)
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: We share information with third-party vendors who perform services on our behalf, such as cloud hosting, payment processing, analytics, and customer support. These providers are contractually obligated to use your data only to provide services to us.
- Business Transfers: If Halifax Systems is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.
- Legal Requirements: We may disclose your information if required by law, court order, or governmental authority, or where we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- With Your Consent: We may share your information for any other purpose with your explicit consent.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain your account, comply with our legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law.
5. Security
We implement industry-standard technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These include encryption in transit (TLS) and at rest, access controls, and regular security reviews. No method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. If you believe your account has been compromised, contact us immediately at [email protected].
6. Children’s Privacy
Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13 without parental consent, we will delete that information promptly. If you believe we have collected information from a child under 13, please contact us at [email protected].
7. Your Rights and Choices
- Access and Correction: You may access and update your account information at any time through your account settings.
- Account Deletion: You may request deletion of your account and associated personal data by contacting us. We will process requests within 30 days.
- Marketing Opt-Out: You may opt out of promotional emails by clicking the unsubscribe link in any marketing email or updating your notification preferences in account settings.
- Push Notifications: You may disable push notifications at any time through your device settings.
- Data Portability: You may request a copy of your personal data in a machine-readable format by contacting us.
8. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your rights, contact us at [email protected] with the subject line “California Privacy Request”.
9. Third-Party Links and Services
Our Services may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you access through our Services.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the effective date at the top of this page and, where appropriate, by sending an in-app notification or email. Your continued use of our Services after the effective date of the revised policy constitutes your acceptance of the changes.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Halifax Systems, Inc.
Privacy Team
Email: [email protected]
Website: https://halifaxsystems.com